Effective Date: 1/1/2025

M & J Medical Supply LLC ('we,' 'our,' or 'us') values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us through our website, www.mjmedicalsupply.com, or in person at our physical location.

We may collect the following types of personal and sensitive information:
- Customer contact details (name, address, phone number, email)
- Insurance information (policy numbers, coverage details, provider information)
- Payment information (credit/debit card numbers, billing information)
- Medical information related to products or services ordered
- Any other information necessary to process medical billing and related services

Your information is used solely for legitimate business purposes, including:
- Processing orders and coordinating delivery
- Submitting claims and verifying insurance coverage
- Communicating with customers and healthcare providers
- Managing billing and payments
- Sending accounts to collections when necessary
- Maintaining compliance with applicable laws and healthcare regulations

We may share your information only as necessary with:
- Insurance companies for billing, claim submission, and verification
- Physicians’ offices for coordination of care and documentation
- Our collections agency, Kinum, for outstanding balances
 

No mobile information or text messaging opt-in data will be shared with third parties/affiliates for marketing/promotional purposes.

We maintain appropriate administrative, technical, and physical safeguards to protect your personal and medical information from unauthorized access, use, or disclosure. Access to your information is limited to employees and partners who need it to perform their job duties.

You may request access to or correction of your personal information by contacting us directly. You may also request that we limit certain uses or disclosures where applicable under law.

We retain your information for as long as necessary to fulfill the purposes described above or as required by law, including medical billing and recordkeeping regulations.

We may update this Privacy Policy periodically. Any updates will be posted on our website with the revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact:
 

M & J Medical Supply LLC
1034 W Main Street
Ravenna, Ohio
Phone: (330) 297-9450
Email: meganc@mjmedicalsupply.com
Website: www.mjmedicalsupply.com